Claims Overview

We Know Church. We Know Insurance.

Paid Claims in 2022

Paid Claims in $ in 2022

Our Promise to You!

The Insurance Board Claims team boasts
  • Superior Claims Reporting
  • Coordinated Issue Resolution
  • Complex Coverage Analysis
  • Monitoring of Open Claim Status
  • Adjuster and Carrier Oversight
  • Unmatched Client Partnership

The Claims Team focuses on keeping all lines of communication open to all involved. A strong relationship with our carriers and adjusters coupled with our expert knowledge of church risks and coverage allow us to assist our clients in overcoming any obstacles that may arise. 

Meet the Claims Team

Cy McFarlin

Director, Claims

800-437-8830 x3265
Click Here to Email Cy

Prior to joining Insurance Board, Cy worked in leadership positions with Allstate and Progressive. Cy’s background includes more than 20 years as an insurance professional in claims, underwriting and risk management. He has proven experience in project management and team leadership. Cy earned an MBA from the University of Phoenix.

Mark A. Zimmerman, AINS

Senior Claims Analyst

800-437-8830 x3276
Click here to Email Mark

Prior to joining Insurance Board, Mark worked at Farmers Insurance for 23 years handling liability, bodily injury and litigated claims. He earned a Bachelor of Science degree in Business Administration from The Ohio State University where he majored in Finance and Economics. He earned the AINS (Associate in General Insurance) designation in 2014.

Monroe Moore

Senior Claims Analyst

800-437-8830 x3250
Click here to Email Monroe

Monroe is a graduate of the University of Toledo and has several years’ experience as a liability claims examiner. His past work experience includes positions with Lancer Insurance, National General Insurance and Progressive. He has achieved the designation of Certified Claims Professional from Claims Litigation Management. He is excited to continue his career helping and supporting people through his work.