Client Testimonials

“Trinity Lutheran Church, the oldest Lutheran congregation in Connecticut, occupies a historic High Victorian Gothic building in New Haven dating back to 1870. We joined Insurance Board on October 1, 2023, after experiencing declining service and unexpected policy changes with another carrier.

Our agents, Michael and Morgan Krause of Anderson Krause Insurance, have been exceptional—knowledgeable, responsive, and proactive. They guided us through a detailed appraisal to ensure accurate coverage for our building, contents, and fine arts. They also connected us with a reputable restoration company, saving us significant costs for important roof repairs.

At Insurance Board’s recommendation, we installed water sensors and low-temperature alarms, which earned us valuable credits along with other safety upgrades. Their service has been prompt, documents accurate, and renewals transparent—no surprises.

We highly recommend Insurance Board and Anderson Krause Insurance for their expertise in protecting church properties. Their guidance has given us peace of mind and one less thing to worry about.”

Douglas L. Golden

“We were well supported by the Insurance Board representative and were pleased with how this all worked out despite unusual circumstances of a major water incident during the pandemic, disruption to the supply chain and the inability to get the parts needed for repairs and replacement.”

Robin Carter

Wade Overgaard

“We couldn’t be happier with the responsiveness of Insurance Board. They were incredibly easy to work with from the start. We built trust and while you can’t rebuild history, we were pleased that with the help of Insurance Board Representatives, we were able to rebuild our church to look as much like the original as possible.”

Lee Borders

“From the initial notification of roof damage online, timely appointments to evaluate the damage all went well. Temporary roof repairs were authorized and the adjuster and roofer communicated to ensure all damage was covered. Roofing replacement will not start until warmer weather but the interior repair will start immediately.

The first payment has been received and we are expecting all to go well until the roof is completely repaired and final payment is received. All Insurance Board employees, Insurance Adjusters, Insurance Agent employees have been most helpful.”

Immanuel

“It protects our church and the user, and it is accomplished in a simple, supporting way.

TULIP, for varied scenarios, protects churches. I believe in testing and using the services with which you are involved. It’s a good test to see if we “walk the talk.” Based on our church’s work, as validated by our church’s office staff, I recommend using TULIP without reservation.”

Bill Whitehead, MIM

“When a recent tornado touched down slightly on our church property, we were very grateful that none of our buildings received any damage. However, we had extensive damage to our outdoor garden sanctuary, our playground had been swept away and several very large trees were blocking our hilltop drive.

But Insurance Board came through for us in a big way. We contacted our agent and were immediately assured that our claim would be handled without delay. Sure enough, the reimbursement check arrived within the month and we were able to repair the damage. We are certain that no other carrier would have covered our claim so completely.

Together we are better!”

Rev. Margaret Philip

“Thanks for another enlightening and refreshing experience! Our Personnel Ministry Team, Staff, and others have been provided with summaries and links with strong suggestions to explore your Safety Solutions. Many thanks for helping us to do the right things for the right reasons!”

Jim Nothoff