Protecting churches through property and liability risk solutions.

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Our Claims Team

Alison N. Hanna

Alison N. HannaClaims Analyst

Toll Free Tel: 1-800-437-8830 x. 3250
Office Tel: 216-736-3250
Fax: 216-736-3239
E-mail Alison

Address:
700 Prospect Avenue
7th Floor
Cleveland, OH 44115


Prior to joining the Insurance Board, Alison worked at Travelers Insurance handling liability and litigated claims for Commercial and Personal business. She earned a B.A. from Cleveland State University, and has worked in the insurance field for 16 years as a multiline underwriter, subrogation specialist, claims adjuster, and litigation technical specialist. Alison is bi-lingual and looks forward to utilizing those skills at the Insurance Board.
 


Mark A. Zimmerman, AINS

mark zimmerman webClaims Analyst

Toll Free Tel: 1-800-437-8830 x. 3276
Office Tel: 216-736-3276
Fax: 216-736-3239
E-mail Mark

Address:
700 Prospect Avenue
7th Floor
Cleveland, OH 44115

 

Prior to joining the Insurance Board, Mark worked at Farmers Insurance for 23 years handling liability, bodily injury and litigated claims. He earned a Bachelor of Science degree in Business Administration from The Ohio State University where he majored in Finance and Economics.
 

Cy McFarlin

CMcFarlinManager, Claims Administration
Toll Free Tel: 1-800-437-8830 x. 3265
Office Tel: 216-736-3265
Fax: 216-736-3239
E-mail Cy

Address:
700 Prospect Avenue
7th Floor
Cleveland, OH 44115 
 
Cy’s background includes more than 20 years as an insurance professional in claims, underwriting and risk management.  He has proven experience in project management and team leadership. Cy earned an MBA degree from the University of Phoenix. 

Prior to joining the IB, Cy worked in several leadership capacities with Allstate and Progressive.